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Tuesday, July 07, 2009

Malcolm Baldrige - Leadership Lessons

"While the Baldrige Award and the Baldrige recipients are the very visible centerpiece of the U.S. quality movement, a broader national quality program has evolved around the award and its criteria..."

Malcolm Baldrige - Leadership Lessons

History of the Malcolm Baldrige National Quality Award

Malcolm Baldrige - Leadership Lessons

The Baldrige Criteria for Performance Excellence serve two main purposes:

(1) To identify Baldrige Award recipients that will serve as role models for other organizations

(2) To help organizations assess their improvement efforts, diagnose their overall performance management system, and identify their strengths and opportunities for improvement. In addition, the Criteria help strengthen U.S. com

a. Improving organizational performance practices, capabilities, and results

b. Facilitating communication and sharing of information on best practices among U.S. organizations of all types

c. Serving as a tool for understanding and managing performance and for guiding planning and opportunities for learning"

Malcolm Baldrige National Quality Award

Read More - Quality Assessment Processes - Baldrige.com